In Australia. The mouse cursor is frozen at the log in to windows screen. If none of the methods above helped you fix the frozen cursor on your MacBook or it just works temporarily, you can try resetting System Management Control (SMC) on your Mac. Your Mac Freezes Randomly. Select Disk Utility from Applications. When she is not writing, she loves getting close to nature and shoot photos with her iPhone and Canon EOS 80D. I have a Macbook running OS X 10.6 that "freezes" at the login screen. Troubleshoot in Safe Mode. (you can always re-add them). If your Mac gets to the login screen or desktop, then you'll need to determine whether the problem is the mouse … In this post, we’re going to share with you a few quick tips that could help you get rid of this annoying iMac freezing issue. Start your MacBook normally. fan speeds about another 30%. Using a Magic Mouse and Bluetooth keyboard I can use the Mac as normal and I'm able to boot to recovery mode. Apple iMacs are reliable computers. Every hardware is known to have … The confirmation dialog box shown in Figure 3 appears. Being involved with EE helped me to grow personally and professionally. Gain unlimited access to on-demand training courses with an Experts Exchange subscription. I noticed a few times that if I wait long enough after clicking on a user it will eventually log me in...I"m thinking it's possibly a hard drive issue? Mouse frozen at login screen on imac JA: Have you tried a Force Quit on your frozen iMac (pressing and holding Option, Command, and Escape)? Our community of experts have been thoroughly vetted for their expertise and industry experience. After power on and bios I reach the user log in screen for Windows 7 Professional. * Check also Mouseketeer, a simple utility that moves instantly the mouse cursor to the center or any side of the screen, and Window Manipulator, a program that will let you drag or resize any window easily with the mouse. Did you repair your hard drive? This may take a couple of hours, but this will tell us whether it is an hardware or software issue. Go to System Preferences > Accounts, you can view the Login Items. Macs carry a two year warranty despite Apple only telling you it's one. Press and hold the Shift key until you see the Apple logo on the screen. Press and hold the Shift key to stop frozen apps launching. One factor that I forgot to mention was that there was a power outage for a couple of hours on the other computers. The computer will then operate in Safe Mode. The screen is frozen. If your iMac continually freezes up during boot, you can operate in Safe Mode to troubleshoot the root issue. Release Shift key when login window shows. Apple. Apple logo appears and a status bar moves very slowly from left to right while "the wheel" turns. I went through all the diagnostic checks, everything checked out fine. I've not reinstalled OS X yet. Turn off your MacBook first Press the Shift + Control + Option keys on the left side keyboard Now, press and hold the Power button for 10 seconds MacBook Is Frozen on the Login. This will boot into the recovery screen (OS X Utilities screen). Although Mac OS X displays the login screen after two minutes, someone can still saunter up and click the Cancel button, thereby gaining access to your stuff. smcFanControl is a third-party app that lets you set a minimum speed for built-in fans on Mac. This will download the test from the internet, instead. Try booting with one module out. Run Repair Permissions. Thought I would pass this along in hopes it helps someone else. I'm running windows with boot camp on an apple. If this happens, you can use the keyboard shortcut for Force Quit: Command + Option + ESC. You can also control-click on the app, press Option, and click on Force Quit. If a frozen Mac prevents you from clicking the Restart command on the Apple menu, hold down the power button for several seconds or press the Control+Command keys and then press the power button. Then swap with the other. If your iMac continually freezes up during boot, you can operate in Safe … It was like a drop down menu. Follow the onscreen instructions to reinstall. You should first try running Repair Disk from Disk Utility while booted from the system DVD. Unfortunately, Apple Diagnostics can only tell you if there’s a problem. I assume you checked to make sure the drive is not full. It is like having another employee that is extremely experienced. It has 32gb free. Tips If your iMac is always frozen on startup, take a look at this video and follow the instructions: Jessica is the co-founder and content manager here at AnySoftwareTools. Even the mouse test showed it passed. But the problem remains. If, after un-checking all of the programs, the iMac starts up normally, then you can go through the individual programs to identify which is causing the freezing issue. She set up the minimum fan speed by about another 30%. We've partnered with two important charities to provide clean water and computer science education to those who need it most. Fortunately, Disk Utility allows you to verify and repair potential disk issues. Boot up or reboot your MacBook. Any ideas? Booting up your Mac in Safe Mode is beneficial to fix the problem that MacBook is stuck on the loading screen. Hi Kelsey, thanks for sharing the tip. Swap your mouse and keyboard with a known good pair, and then restart your Mac. If the cursor freezes after you open a certain app or website, the issue will likely … it was almost like my keyboard was pressing several keys at a time without me touching it. What's strange is it does seem to work eventually of you wait long enough. If so, how can I fix it? Can also set for mouse button press or select a F key as a hot key, or strike a caret (cap – 6). When your Mac hard drive is faulty or under-performing, chances are your overall system performance is going to be taxed. Affiliate Disclosure: We may earn a commission on certain products purchased through our links (at no additional cost to you). Does this problem seem familiar to anyone? I can move the mouse but can't click on anything. To fix a skipping mouse cursor, try using the mouse on a different surface. I have no problems logging in on the apple side but when I switch over to windows the login says "resuming windows" but the login screen is non responsive. Mouse cursor works, but no response to username icons. The iMac menu bar includes the Force Quit function. Thanks in advance. No hard drive problems either. The keyboard is unresponsive. Click on the Apple menu at the top left of the screen, then select Restart and click Restart. Stuck on Windows screen, no mouse or keyboard So it's on my computer and it kept kicking me off of Google Chrome and a message would appear stating to close apps, restart, shut down, etc.. The loading sign will sometimes pop up but it doesn't do anything. Step 3. Check start up items in System preferences. I have a Macbook running OS X 10.6 that "freezes" at the login screen. If your Mac is with OS X Yosemite or earlier, click on the “Verify Disk” button first and then hit “Repair Disk” button if it finds some issues; If your Mac is with newest macOS, you won’t see these two buttons, instead, just click “First Aid” to start and the utility will repair the errors it finds. frozen log in screen on the other side, keystrokes don't register, wrong time shown in upper right corner of the frozen screen. Both versions of the Mac Mouse are available worldwide. Show Input Menu in Login Window: Allows users to choose the language they want to use when logging in. Finally installed smc fan control and set up min. Tried another mouse and keyboard on a different usb port/card. I have tried the memory suggestion and I had the same results swapping out both RAM sticks. Then click Reinstall Mac OS X in OS X utilities screen. Works great. My computer is frozen on the home screen. I hit F12 went into the diagnostics, oddly enough my mouse works fine in that screen. I can move the mouse but can't click on anything. Drag any apps you no longer need or use. Then you will have to manually shut down your iMac. To determine whether the app itself is faulty, start up the application again. Mac Magic Mouse 2 was Announced on October 13, 2015, which introduced the Lithium-ion Rechargeable battery feature. Windows 10 stuck at lock screen, no login prompt, mouse, keyboard and usb ports do not work - iRULU Spiritbook S1L I have an iRULU Spiritbook S1L that I just started using a few days ago. In recent day, internal keyboard backlight turns on when the Mac boots to OSX login screen. Step 1. © 2011-2021 anysoftwaretools.com | As an Amazon Associate I earn from qualifying purchases. By pressing the power button — as opposed to just unplugging the cord — the computer can safely restart. https://www.youtube.com/watch?v=-vUWYjwlSPM, iMac, macbook frozen start up fix (https://www.youtube.com/watch?v=-vUWYjwlSPM), What to Do When Quicktime Player Can’t Open MP4, How to Take a Scrolling Screenshot on a Mac, How to Fix: MacBook Internal Keyboard and Trackpad Not Recognized in macOS Big Sur, How to Fix: Mouse Not Working After Installing macOS Big Sur, How to Fix: Menu Bar Disappears on macOS Big Sur, How to Fix: Mail App Issues on macOS Big Sur, How to Fix: WiFi or Network Problems on macOS Big Sur, How to Fix: Bluetooth Problems on macOS Big Sur. Once the status bar disappears, presumably whatever it was doing is now complete, I get login page asking for password, then press "Return" whereupon it goes to my home screen but mouse cursor still frozen top left Note: smcFanControl will not let you set minimum speed to a value below Apple’s defaults, this avoids damaging your machine. The application will close; if not, try to Force Quit out of it again. If it didn't work, then do this using external keyboard and mouse. This helps support the work we do for our readers. I will check the error logs. To do so, hold the power button for several seconds until the iMac shuts down. If all else fails, pull the plug, but remember that powering down without logging out should be used only as a last resort. Make sure you clear out your Blue Tooth devices. It worked fine until today. Install App Cleaner. Problem: iMac freezes but I'm still able to move mouse cursor but can't use mouse to select/quit programs, no response from iMac to mouse or keyboard commands. A window will display listing out all active applications. Force-quit a frozen program. Thank you for the responses. I have my trigger delay set for three minutes. The computer went into hibernation when I left it for awhile. Step 2. Scrolling. Imac always seemed to run hot, now it’s much cooler and no problems for a week now. Force Quit, however, does not solve the underlying issue; the app may be causing your iMac to freeze. To enter Safe mode, turn on your iMac, hold the Shift key until you see the gray Apple logo. Had freeze problems and artifacts on the screen on my 2009 imac. A gray screen and progress bar should appear that indicates your Mac is being scanned for problems. Because the mouse does not work. Thank you Kelsey, your suggestion was an immediate success!!! If you love your iMac, you should use CleanMyMac — an app that can help you free up tons of space, it also has a dozen super useful tools to keep your iMac in good shape, which would help you stay away from the iMac freezing problem and many other issues. Experts Exchange always has the answer, or at the least points me in the correct direction! Background: Fresh install of Snow Leopard, replaced HD, upgraded RAM, ran all test on TechTool Pro 7 and everything PASSED. Show Password Hints: Users can click the question mark on the login screen to see a password hint, which you set up when you created the user account name and password. When I went back to it the screen was frozen. The system will turn on normally, but when the login screen appears the mouse and keyboard do not allow any of the options to be clicked. If Apple Diagnostics won’t run, try restarting and pressing and holding Option+D on startup. Thank you, (Unlock this solution with a 7-day Free Trial). Therefore, make it a practice to always click the Log Out button on this screen before your hand leaves the mouse! That is the most likely problem. Could be a memory issue. An app is frozen (you can move cursor) Details: this kind of apps usually demand a lot of system … But they can run into problems, one of the issues you may occasionally encounter is a frozen screen. https://www.experts-exchange.com/questions/28244762/Macbook-Freezing-at-Login-Screen.html, http://guides.macrumors.com/Repairing_Permissions. Your mouse doesn't scroll up or down or side to side. A frozen iMac can be also attributed to the Mac hard drive issues, especially if your iMac is loaded with a traditional spinning hard drive (while most modern iMacs are with Fusion Drives or flash storage). Mac frozen at login screen. Try a different surface. When your iMac freezes, apps are “stuck” on the screen; the mouse refuses to move and the whole computer becomes unresponsive. I cannot get on my MAC. 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