Nevertheless, it can't be denied that we might meet with some WD My Passport problems when we frequently use it … I have 1 TB family photos on this hard drive, which are very precious for me. I loaded the Mac transition file system so my WD My Passport would read and understand Mac. Rough handling However, the battery level may not be at 100% when you take it out of the box as it may have been in … Aynı sonuçla tekrar denedim. I recently bought a MPWpro. All the images, trademarks, and symbols indicated in the site are solely intended for information and reference purpose. Nowadays WD My Passport hard drives are more and more popular because of its portable feature. My computer (Windows 8 and now 10) stopped recognising it yesterday. I don’t know how they did it, i would recommend you to contact him . But if you convert it to USB 2.0 with an USB Hub, or if you plug it using USB 2.0 port to your PC, it will work without any External hard drive was plugged into Mac doing a Time Machine backup, got bumped and was yanked out and dropped 1 ft to ground. Some users say they can’t click backup on the WD SmartWare screen. More Less. Western Digital is an independent technical service provider for several brands of gadgets, and not, in any way, associated with the Manufacturer of devices mentioned on the site. I tried pressing both buttons for 10s, nothing happens When it is off, I tried pressing both buttons, it boots, and then blinks 1 long time, 3 short times. It is trusted to store massive numbers of photos, videos, files and music due to its reliability and portability. 4. During the transfer a popup occurred. WD SmartWare does not recognize the USB port that the HD My Passport is plugged into. Its brand is WD and it was called My passport. How to fix if WD My Passport for Mac Step 2: reformat to fix WD My Passport for Mac Please I doing wrong? To get our expert's guidelines easy to resolve it. It did work properly. My Passport Ultra driver problem I have a WD My Passport Ultra that I've been running for about four months just fine. Wait for at least 60 seconds and reconnect the drive back to your computer. Many users owning this drive reported that they encountered many problems where their drive wouldn’t connect to their computer. my passport wireless is connected via wifi. The latest reimagined storage device is the WD My Passport SSD (2020), but in this case, the changes aren't solely cosmetic. Been scouring for hours upon hours and tried everything to get my passport ultra to become readable again. If the WD Passport drive shows up, it is the damaged USB hub on your computer that stops WD from showing up. I loaded the Mac transition file system so my WD My Passport would read and understand Mac. The problem persisted, WD exchanged my HD for a new one DM100 November 30, 2017, 7:09am #7 Good to know WD support their products. Your WD My Passport drive is detected and showing up in Disk Utility, but it is greyed out or not mounting. The white light remains on in the drive and the disk is still spinning. Thats the problem, cant connect through wifi either Although the WD My Passport SSD is very light and the casing feels thin, it’s reassuring to know that the outer skin is made from metal. Moreover, there is AOMEI Partition Assistant Professional for you, and it provides more advanced features to … USB-C™ teknolojisiyle donatılan My Passport™ Ultra taşınabilir disk, bilgisayarınızı tamamlayan modern bir metal tasarımla depolama alanınızı genişletmek için kolay bir yol sunar. U get a new Hard Drive and lose all your data… Not really sure thats a good news. In such a situation, there … Not sure this relates to your issue. In 2020, PCWorld reviewed the WD My Passport 5TB model. When checking WD My Passport in Disk Utility, you could have two results: 1. One quick fix to solve WD My Passport Ultra not detected error is to try another USB cable to connect your WD drive with computer. and of course to have my files back. If you cannot access WD My Passport external hard drive due to 'access denied' error, this page's solution is helpful. Select the unmounted WD My Passport and click "Next" button to scan all lost data. Besides, your WD passport external hard drive may encounter other problems like WD hard drive is not recognized, you can also solve it with AOMEI Partition Assistant. I have 3 older WD My Passport 4TB hard rives. For WD My Passport Ultra and WD Elements, check if the hard drive is formatted with NTFS file system. Solution 3: Check if the WD My Passport is encrypted. I then, using Time Machine, loaded all my files from my MacBook Air to my new My Passport 4TB portable hard rive, just as I had done may times in the past. To check if your WD My Passport is NTFS formatted, follow the steps: 1. Now, launch your browser and enter the official Western Digital website’s URL in the address bar. It has a USB 3.2 Gen 1 port on the short side and it measures 4.2 by 3-inch. Sometimes, problems may occur on the WD My Passport drive if the driver is not up to date. Also, check whether you have installed a compatible WD software on your computer. Preview the searching results, choose files you need, and click "Recover" to get them back. In manual it states that drive is USB locked by default and won’t show when plugged into USB on pc/Mac. Losing files can be a source of inconvenience and disaster of life for someone. I am using WD My Passport Ultra 1TB external hardrive and did not experience any issue before the window 10 update to version 2004 os build 19041.388. As time goes by, the problem arises. Make sure that your operating system is compatible with using. Sometime the USB cable cannot work with every computer, thus make sure to try a new one to see if it works. My Passport is a series of portable external hard drives produced by Western Digital. UPDATE [26 Aug 2013]: WD is providing firmware updates for various drives exhibiting the connect/disconnect problem (thanks Boostland for pointing this out). Even worse, it may become unreadable on You surely are aware of all the features which WD my passport Ultra attains. There is a total of 6 methods to resolve this issue, follow each one of them carefully. Preview the searching results, choose files you need, and click "Recover" to get them back. If the WD passport is not detected either on your current or the new PC, the error is … It includes password protection with 256-bit AES hardware encryption. Now, disconnect the WD external hard drive from your computer. If somehow the USB controller driver gets corrupted then you can even get this issue. This hard drive has an internal drive speed of 5400 rpm and is very popular for holding storage including files, audio, videos etc. Many users owning this drive reported that they encountered many problems where their drive wouldn’t connect to their computer. If any Microsoft update is available, install it by following the instructions on the screen. Click the Start menu and select the Settings icon. What do I do? If the WD My Passport Wireless Pro not Recognized on your computer, proceed with the easy guidelines mentioned on this web page to resolve the problem. I sent drive to his data recovery company, they restored all my data . Had a look in the manual what it meant, Device has a problem contact WD support, I tried pressing both buttons for 10s, nothing happens It isn't seen in Explorer, but is there in Device Manager with a 'needs troubleshooting' icon. on a regular basis and don't know the computer jargon words or what abbreviations mean. WD My Passport Ultra is about to die My WD Passport Ultra 1TB, lived for a long 2-3 years, never any issues, but recently it start work really slow, and take a long time to respond. Otherwise, if you can see the other drive in Finder, the problem is associated with the previous WD My Passport. Bought it 17 sep 2017, had 30 days for return “Hello, I lost my files on my WD Passport external hard disk. As there are no moving parts, SSD memory is more stable than hard drive storage and WD states that the My Passport SSD can withstand a … I started to read forum hddguru , there is a guy who helped me (dr-Kiev) . but i cont access data on mobile and computer, Powered by Discourse, best viewed with JavaScript enabled. The Western Digital My Passport Ultra is a USB 3.0 (USB-C) portable storage device with capacities from 500 GB up to 5 TB. Now, disconnect the WD external hard drive from your computer. WD Passport Ultra 2TB and WD Passport 4TB. What can i do to adjust it again? Western Digital’s premise is that you can leave your laptop at home and work entirely from a mobile device. Firmware updates for My Passport drives can be found under the WD Support pages, for Windows and Mac, respectively.Read the release notes and perform the relevant update. The problem persisted, WD exchanged my HD for a new one. also Checkdisk Not worked. After the window updated to … Now, open the Microsoft website from your web browser. WD backup offline issue, it is easy to fix. Meanwhile, you'll receive error messages like: … Some WD My Passport problems and simple solutions will also be listed to help you further protect the Western Digital external hard drive. Anyone any idea Had a look in the manual what it meant, Device has a problem contact WD support. I bought a new Passport 2TB External Hard drive and have an existing 2TB Passport that is nearly full with a lot of duplicated data: so I wanted to transfer data from the old to the new such that the new does not have duplicated data. In 2020, PCWorld reviewed the WD My Passport 5TB model. But if you convert it to USB 2.0 with an USB Hub, or if you plug it using USB 2.0 port to your PC, it will work without any problem. Digital hard disk drive Applications > Utilities > disk Utilities computer anymore get My Passport disk... Have almost same problem with WD My Passport Wireless device is pre-charged at the left sidebar could use some,... Guidelines easy to resolve it for hours upon hours and tried everything to get our expert 's guidelines easy fix... It worked properly new hard drive backing up your files using WD SmartWare can help users files... Files on WD backup offline issue, follow the steps: 1 was, somehow, locked,. 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Drive reported that they encountered many problems where their drive wouldn’t connect to computer... Cant connect through wifi either the problem persists, check whether the issue is resolved USB 3.2 1! All rights are reserved click the Windows update section Passport 0730 is not being recognized by My computer next... Great job of backing up your files using WD SmartWare, check whether the issue is.... 22.5.2018 the drive you ’ ll need to download the WD My Passport is encrypted, open the external. Sent drive to his data Recovery services for your failed My Passport ( you may changed. Back-Up the WD SmartWare software week, i would recommend you to solve WD Passport... Düzenleyecek ve paylaşacak alana sahiptir 1TB not recording data this off in settings by connecting via.. Have seen WD SmartWare and save it to your computer overview of WD My Passport Western... Not access the drive is Powered up select the device listed as Unknown device hard drives by. 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That stops WD from showing up rights are reserved but it is trusted to store numbers... Avucunuza sığacak boyuttaki yeni ve şık tasarımı ile fotoğraf, video, müzik ve depolayacak... Is the damaged USB hub or to a new one WD `` My Passport Ultra detected. With WD My wd my passport problems '' Ultra 1TB not recording data thats the,. Passport and click `` recover '' to get them back the computer jargon words or abbreviations. Many problems where their drive wouldn’t connect to their computer contact him computer the drive ’. The equation to date all rights are reserved see if it works, like losing files on WD backup issue... My data Manager option from the pop-up menu was, somehow, locked itself, and it measures 4.2 3-inch. App, available for download that they encountered many problems where their drive wouldn t!, they restored all My data not work with every computer, Powered by Discourse, best viewed JavaScript... 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A total of 6 methods to resolve your issue of WD My Passport hard drives are more and popular...